Senior Analyst, Learning - Continuous Listening

Role Purpose Lead the delivery and continuous improvement of enterprise Learning Applications, while also providing technical application and integration leadership for the Continuous Listening platform. The role is primarily accountable for the global learning technology portfolio, including Cornerstone OnDemand adjacent learning platforms and application rationalization. It also owns the technical enablement of Continuous Listening on Qualtrics, with emphasis on integrations, data flows, identity and access, security, releases and production support. This role combines program management, stakeholder leadership and application ownership. It translates business priorities into governed roadmaps, coordinates cross-functional delivery, manages vendors and ensures solutions are scalable, secure, supportable and aligned with Schneider Digital architecture. Scope and Impact Primary responsibility for global Learning Applications serving employees, partners, customers and other learning populations. Technical and integration responsibility for the global Continuous Listening platform and its connected HR data and reporting ecosystem. Leadership of multi-region programs, releases, pilots, upgrades, integrations, migrations, application lifecycle decisions and operational improvements. Senior stakeholder interface across Global HR COEs, business leaders, Schneider Digital, Enterprise Architecture, Cybersecurity, Privacy, Data, Procurement, regional teams and strategic vendors. Key Responsibilities Learning Applications Leadership Define and deliver the learning technology roadmap aligned with enterprise HR and Schneider Digital strategy. Own the application lifecycle for Cornerstone OnDemand and connected learning platforms, including roadmap, releases, upgrades, feature enablement, service performance and lifecycle decisions. Program-manage the transition to Learn / Single Architecture and selected Learn+ capabilities, coordinating environment readiness, configuration, integrations, UAT, cutover, hypercare and stabilization. Coordinate learning integrations across HR master data, identity and access, skills, content providers, analytics and data platforms, collaboration tools and external learning audiences. Lead portfolio rationalization, supporting retain, integrate, consolidate, replace and retire decisions across global and regional learning applications. Coordinate responsible-AI, data, content, privacy, cybersecurity and production-readiness governance for AI-enabled learning capabilities. Drive adoption and measurable value across discoverability, learner engagement, time to competence, administration efficiency, platform reliability and workforce readiness. Continuous Listening Technology and Integration Ownership Own the technical application lifecycle and roadmap for the Qualtrics Continuous Listening platform, including environments, configuration governance, releases, vendor changes and transition to steady-state support. Lead integration design and delivery across HR source systems, employee and organizational data, identity and access management, SSO, APIs, middleware, secure file transfers, survey distribution processes, dashboards and approved downstream analytics. Define and govern interface specifications, data mapping, transformation rules, scheduling, reconciliation, monitoring, error handling and support ownership for end-to-end data flows. Coordinate technical readiness for survey waves and dashboards, including population and hierarchy validation, role-based access, anonymity and confidentiality controls, testing, deployment, hypercare and rollback planning. Ensure controls for privileged access, personal and employee-experience data, retention, encryption, audit logging, third-party security, privacy reviews, application certification and remediation evidence. Lead incident and problem management for platform, integration, data-quality and reporting issues, including root-cause analysis, vendor escalation and corrective-action tracking. Maintain solution architecture, integration inventory, data-flow diagrams, interface specifications, access models, environment strategy, release calendar, runbooks and operational documentation. Translate listening, survey and dashboard requirements into scalable technical designs and clearly communicate feasibility, constraints, dependencies and risks to business stakeholders. Provide technical governance for platform enhancements and AI-enabled listening use cases before production release. Program and Project Leadership Lead end-to-end delivery from intake and discovery through planning, execution, UAT, launch, stabilization and benefits realization. Build integrated plans covering scope, milestones, stage gates, resources, financials, RAID, dependencies, change, adoption, vendor deliverables and operational handover. Run steering reviews, decision forums, executive reporting, escalation management and cross-functional delivery cadences. Establish clear readiness and go/no-go criteria covering business, technical, data, security, privacy, support and change readiness. Apply Agile, Scrum, Kanban and enterprise stage-gate practices based on initiative needs. Stakeholder, Change and Vendor Management Serve as a senior technology partner to Learning, Employee Listening and HR COEs, translating priorities into executable digital roadmaps. Facilitate requirements, prioritization and trade-off decisions among business owners, regions, technical teams and vendors. Prepare executive-ready status reports, decision papers, recommendations and QBR materials. Drive structured change, communications, administrator enablement, user readiness and adoption measurement. Hold Cornerstone, Qualtrics and service partners accountable for technical deliverables, issue resolution, roadmap commitments and SLA performance. Support renewals, SOWs, license planning, commercial assessments, forecasts and benefits reporting. Operational Excellence, Risk and Compl