Sr. Analyst Operations Technology

POSITION SUMMARY: Sr Business Analyst Ops Technology is responsible for driving fleet modernization projects by liaising with the IT team to develop robust solutions to new business processes and, track and report on the key metrics in projects. Sr Business Analyst Ops Technology leverages their analytical skills, knowledge of application tools and techniques to drive the development of services and analytical solutions that meet the business requirements. The Sr Business Analyst Ops Technology works closely with IT architecture and development teams to ensure product development meets design criteria and deployment timelines. The Sr Business Analyst Ops Technology contributes to the overall improvement of business reporting by maintaining the data systems and implementing processes and initiatives that ultimately increase the effectiveness and integrity of data reporting and documentation. This role relies heavily on analytical skills to evaluate complex information, formulate insights, and develop sound recommendations to support implementation, reporting & analytics of new fleet and business technologies. PRINCIPAL RESPONSIBILITIES: • Interfaces with IT management to create sustainable and scalable solutions for business process. • Partners with the IT leads to ensure implementation of a solution meets the business requirements. • Creates technical flow diagrams based on standards and process flow diagrams, wireframes and prototypes which are used to collaborate and guide development resources to rapidly develop integration assets. • Defines and documents reporting metrics and how those metrics are calculated from source system data. Analyzes source data systems for content, writes technical definition specifications, report layouts/mockups and test scripts. • Uses query languages like SQL to mine data, create reports and uses the latest technology to identify and analyze performance trends. This includes performance and forecast impact on future results. May also make recommendations on use of information to improve results, including recommendations on changes to business processes. • Report project KPIs to leadership at a regular cadence. • Performs other job-related duties as assigned or apparent. QUALIFICATIONS: • Experience with business intelligence and Reporting tools like MSFT Power BI, Qlik, Tableau. • Experience in workflow modeling, data modeling, process engineering. • Demonstrated ability to extract data from large data warehouse (using SQL/SAS and/or Advanced Excel with Macros, Advanced Excel math Functions, Pivot tables, and Excel dashboards for data analysis) • Scripting experience in languages like SQL, Python and/or R. • Familiar with cloud platforms like AWS, Azure and/or GCP MINIMUM QUALIFICATIONS: • 5 years of experience in a business or technical analysis role • 3 years experience in project management This is a hybrid role requiring onsite presence in our Phoenix, AZ office. This candidate will be required to work onsite 4-days per week, with the option to work 1-day per week remote. Please note, this position is not sponsorship eligible. Rewarding Compensation and Benefits Eligible employees can elect to participate in: • Comprehensive medical benefits coverage, dental plans and vision coverage. • Health care and dependent care spending accounts. • Short- and long-term disability. • Life insurance and accidental death & dismemberment insurance. • Employee and Family Assistance Program (EAP). • Employee discount programs. • Retirement plan with a generous company match. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO) • Benefits: https://jobs.republicservices.com/us/en/about-us/benefits The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law. For any concerns relating to Republic Services’ commitment to equal opportunity employment, you may contact the AWARE Line at 1-866-3-AWARE-4. ABOUT THE COMPANY Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world. In 2025, Republic’s total company revenue was $16.6 billion, and adjusted EBITDA was $5.3 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills. Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer. Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabil