Sr. Business Analyst – P & C

About Chubb Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com . About Chubb India At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape. We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning. Position Details Job Title: Business Analyst – P& C Function/Department: Technology Employment Type: Full-time Location: Hyderabad/Bangalore Key Objective As a Business Analyst within the Transformation & Delivery Office (TDO) of Chubb’s Commercial Insurance (CI) division, you will support the delivery of strategic initiatives by assisting in the elicitation and documentation of business requirements. Working under the guidance of senior Business Analysts and the Delivery Lead, you will help translate stakeholder needs into actionable requirements for IT delivery. This role is an excellent opportunity to build foundational business analysis skills within a complex, large-account commercial insurance environment. Major Duties and Responsibilities • Assist in the elicitation and documentation of business requirements, including drafting user stories for assigned projects under the direction of senior BAs. • Support collaboration with stakeholders across Commercial Insurance, including Underwriting, Operations, TDO, Technology, and other business functions to gather and clarify requirements. • Help maintain and organize requirements artifacts such as user stories, process flows, and meeting notes in appropriate tools and repositories. • Participate in Agile ceremonies (sprint planning, backlog grooming, retrospectives, PI planning) and assist Product Owners in managing Epics, Features, and User Stories. • Develop an understanding of CI business processes, operations, and strategies through active participation in projects and mentorship from senior team members. • Support the creation of business models, process diagrams, and other visual tools to communicate requirements to stakeholders and IT teams. • Build foundational relationships with business and IT partners, contributing to a collaborative team environment. • Assist in the preparation and execution of UAT and QA test cases and acceptance criteria derived from documented user stories; log and track defects in Jira, escalate blockers to the senior BA and Delivery Lead, and contribute to business sign-off documentation to confirm that delivered changes meet underwriting and regulatory standards. • Utilize AI-powered tools to accelerate the drafting of user stories, requirements documentation, test cases, and meeting summaries; develop proficiency in applying AI responsibly as a productivity aid under the guidance of senior team members. Qualifications • Comprehensive understanding of business operations, strategies, processes, data analysis, capabilities, and governance structures. • 6–12 years of experience in business analysis, insurance operations, or a related role; P&C Insurance exposure preferred. • Familiarity with Agile methodologies and tools (e.g., Jira, Confluence) is a plus. • Strong written and verbal communication skills with the ability to clearly document requirements. • Demonstrated analytical thinking and problem-solving ability. • Ability to work effectively under guidance and take direction from senior team members. • Detail-oriented with strong organizational skills. • Willingness to learn and adopt AI tools and techniques as part of everyday BA practice. Why Join Us? • Be at the forefront of digital transformation in the insurance industry. • Lead impactful initiatives that simplify claims processing and enhance customer satisfaction. • Work alongside experienced professionals in a collaborative, innovation-driven environment. Why Chubb? Join Chubb to be part of a leading global insurance company! Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results. • Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellence • A Great Place to work: Chubb India has been recognized as a Great Place to Work® for the years 2023-2024, 2024-2025 and 2025-2026 • Laser focus on excellence : At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results • Start-Up Culture : Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive re